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You do often meetings of team who happen in the enterprise to the point to caricature them with "a deaf who speaks to mutes". Can you criticize to develop me your remarks less satirical manner?
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Manager a team in a meeting, is accepted it first to speak to individuals such that they are and not such that one would want that they are; it is also spoken to a team such that one has created it through the organization, maintenance and orders that one has put in place.
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You mean that if the manager forgets that it has not that individuals or pretend to see only a team, the meeting well will not be managed?
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Entirely. If one has individual fear, one can have tendency to look only the team, and if one in rest to dialogues of individual to individual , the team will go to falling apart.
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Image tone of the deaf that speaks to mutes that listen insists on the fact that the listening and the word have to be reciprocal. Why according to you meetings of team some do they remain to this caricature?
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The manager can imagine that the meeting of team consists in to be projectionnist by making parade the transparent on a screen and, as they are well made, that that suffices to animate the meeting. But the manager behaves then as a commercial that would believe that it suffices to make the marketing in order that products that it proposes are bought. One can not make the economy of the properly told sale, that has it -even its techniques. If the client does not reply to solicitations of the commercial, the bill of sale, that is to say the decision to buy the client will not come. A manager can as voluntarily pass 80% the meeting to speak and 20% to listen because it knows as a service of Human Resources risks to look only if meetings of team are suitable and not how they happen.
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You mean that if wage-earners of the team do not speak and if the manager does not listen them, the meeting does not serve to nothing?
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I tell that, but I tell also that the manager has to speak to arouse words in return and that the listening of its words by its team will be proportional to its clean listens.
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That would mean that in order that one acts on others, it has to accept to be questionned and modified by them?
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Absolutely. Meetings of team serve to reflect totality so as to better work totality.
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Do you think that it fail to make a minute of a meeting of team?
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Yes, but a minute, even well suitable cost essentially what costs the meeting. Well to summarize what one has told if what one has told one knew it before the meeting, that serves only to delude. If it is not past some thing in the meeting, it has that it has not used to nothing for the team. If the foreman does not emerge more intelligent from a meeting of its team, it is that it is not a good manager. And to exit some more intelligent, it is necessary to do make call to the intelligence of its team.
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How a manager can it do know that its team meetings are not good, because if it does not listen or does not want to listen, it can not evaluate?
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There are nevertheless two means that allow it to know what does not go. The first means, it is the representative authority of the delegation of the personnel. If delegated them of the personnel are obliged to address to the director in order that complaints of wage-earners are heard, it is inevitably because they have not been listened in meeting of team, or that one has spoken without listening, or that one has discouraged to speak. The delegation of the personnel is a valve of security because one can not enclose a water that boils without that it escaping in vapor.
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What is the second means who has to alert the manager of the bad quality of its meetings of team?
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The other means is the threat of sanction through a warning or a convocation to a preliminary maintenance before possible sanction. The authority as argument can exert only there where the pedagogy and the dialogue is have failed, bed are absent. In the case where the pedagogy and the dialogue are absent, it is a bad meeting alert of team. And the delegate of the personnel that is going to defend the summoned wage-earner will be well obliged to show how, beyond what is reproached to the wage-earner, its chief has contributed there.
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Dialogue of © André PUJOL (September-2003)
Deposit establishment CCE Grigny : September-11-2003 Responsible publication : André PUJOL
